Privacy Policy

This Privacy Policy explains how Yousship collects, uses, stores, and protects personal information when you use https://yousship.com and related services.

Who We Are

For data protection purposes, Yousship acts as a data controller for account, billing, and support data. In some parts of service delivery, we may also act as a data processor, depending on how data is handled by integrated providers and workflows.

Information We Collect

• Account information, such as your name, email address, and profile details.
• Authentication information required to sign in and keep your account secure.
• Billing and transaction records required to process purchases and provide customer support.
• Technical and usage data, such as browser type, device data, and service interaction logs.
• Support messages and related information you provide when contacting us.

Passwordless Sign-In

We authenticate users via a magic link sent to your email address. When you sign in, we send a one-time link to the address you provide. Clicking that link confirms your identity and creates or resumes your session. We do not store passwords.

How We Use Information

• To provide, maintain, and improve the service.
• To authenticate users and manage account access.
• To process payments, confirmations, and billing-related requests.
• To send transactional emails related to account activity and purchases.
• To respond to support requests and service communications.
• To detect, prevent, and investigate fraud, abuse, and security incidents.
• To comply with legal obligations and valid legal requests.

Legal Bases for Processing

Depending on your location, we process personal data based on one or more of the following: your consent, performance of a contract, legitimate interests (such as fraud prevention and service security), and compliance with legal obligations.

Third-Party Services

We rely on trusted providers to deliver core functionality, including Supabase (authentication and database), Stripe and Lemon Squeezy (payments), and Resend (transactional email delivery). These providers may process personal information under their own terms and privacy policies.

Cookies and Similar Technologies

We use cookies and similar technologies for authentication, session continuity, security, and service functionality. You can manage cookie preferences through your browser settings, but disabling certain cookies may affect service availability.

Data Retention

We retain personal data only for as long as necessary to provide services, meet legal and accounting obligations, resolve disputes, and enforce agreements. When information is no longer required, we delete or anonymize it where reasonably possible.

Security

We apply commercially reasonable technical and organizational safeguards to protect personal information from unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is fully secure, so absolute security cannot be guaranteed.

International Transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for international data transfers under applicable law.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data, and to object to or restrict certain processing. You may also have the right to withdraw consent where consent is the legal basis.

To submit a privacy request, contact us at hello@yousship.com.

Sharing of Information

We do not sell personal information. We only share personal information with service providers and partners as needed to operate the service, or when required by law, regulation, legal process, or to protect rights, safety, and security.

External Links

Our service may include links to third-party websites that we do not control. We are not responsible for the content or privacy practices of those external sites.

Children's Privacy

The service is not directed to children under 13 (or the minimum age required by local law), and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. Material changes will be posted on this page with a revised "Last updated" date.

Contact

If you have privacy questions, contact us at hello@yousship.com.